13 Mar
Question
Post Office Horizon: Compensation

The Question session about the Post Office Horizon compensation highlighted the ongoing efforts and challenges in addressing one of the UK's biggest miscarriages of justice. David Davis initiated the discussion with inquiries regarding timely compensation for those affected by the Horizon scandal.

Minister Gareth Thomas responded robustly, detailing progress made in compensation payments, including a threefold increase in total compensation over the last eight months. He mentioned that 2,300 victims have begun receiving redress. Despite acknowledging progress, he stressed the need for continued efforts in expediting the process through upfront offers and interim payments.

2,300 victims have begun receiving compensation

Reflects progress in financial redress delivery.

Further dialogue was prompted by Harpreet Uppal, who raised concerns over the drawn-out compensation process, seeking clarification on steps taken to ensure fairness and efficiency. Gareth Thomas admitted the inherited compensation mechanism was problematic and mentioned ongoing efforts to streamline processes.

An intervention by Harriett Baldwin focused on Fujitsu, the developer of the Horizon system. She inquired about potential financial contributions from Fujitsu to the compensation fund. Gareth Thomas confirmed ongoing preliminary talks with Fujitsu, yet emphasized waiting for Sir Wyn Williams’ inquiry conclusions before final decisions.

Threefold increase in total compensation paid within eight months

Demonstrates significant acceleration in addressing compensation payments.

The debate reinforced government dedication to resolving the issues but highlighted significant oversight and necessary cooperation between the Post Office, CCRC, and involved companies like Fujitsu.

Key takeaways include increased compensation payout efficiency, ongoing collaborations with sub-postmasters, and strategic discussions with suppliers to alleviate taxpayer burden. However, the session showed that bureaucratic hurdles and the need for transparent resolutions remain pressing.

Outcome

The debate ascertained a commitment from the Business Department to expedite solutions for those affected by the Horizon scandal. Concrete steps, including streamlined payment processes and collaboration with Fujitsu, were emphasized. However, patience for concrete resolutions remains thin among MPs and the public. Awaiting the CCRC's swift action, as urged by David Davis, and Fujitsu's financial contribution, are pivotal outcomes expected to shift the resolution timeline.

Key Contributions

David DavisMP
Conservative

Queried the Government's actions to ensure timely compensation for Horizon scandal victims.

Gareth ThomasMinister

Outlined progress in compensation payments, including tripled total payouts and 2,300 victims receiving redress.

Harpreet UppalMP
Labour

Expressed concerns related to the slow compensation process impacting her constituent.

Harriett BaldwinMP
Conservative

Inquired about discussions between Fujitsu and the Business Secretary concerning financial contributions to compensation funds.

Mr SpeakerFacilitator

Facilitated the debate, ensuring orderly contributions and transitions between speakers.

Original Transcript
David Davis
Goole and Pocklington
Con
Question
UIN: 903171

11. What steps he is taking to ensure that compensation is paid to people impacted by the Post Office Horizon scandal in a timely manner.

The Parliamentary Under-Secretary of State for Business and Trade
Gareth Thomas
10:05

In the past eight months we have trebled the total amount of compensation paid and ensured that more than 2,300 victims who had as yet received nothing have now had some financial redress.

We are making up-front, fixed-sum offers and interim payments where possible to speed up the delivery of redress. There is still a lot more to do, though, and we remain committed to ensuring swift and fair redress for every postmaster affected by the Horizon scandal.

David Davis

I thank the Minister for that answer. He and I will agree that the Post Office Horizon scandal is one of the greatest miscarriages of justice in modern times, but the problems with the Post Office and its injustice extend far beyond that.

Some 21 cases relating to the precursor system, Capture, which bear the same hallmarks as those in the Horizon scandal, have been referred to the Criminal Cases Review Commission.

I am afraid that the CCRC is famous for taking years to come to obvious decisions, so can the Minister tell me that it will deal with this in months? If not, will his Department intervene directly?

Gareth Thomas
10:05

The right hon. Gentleman is absolutely right to raise the issue of Capture. As he will know, we have published our response to the independent Kroll report on the Capture software issue and the way in which the Post Office responded to the data that came out of it.

We have been meeting sub-postmasters who used the Capture system and who were the victims in that regard to talk through a redress scheme with them.

We are also working closely with the Criminal Cases Review Commission and have made it clear to the Post Office that it must co-operate with requests from the CCRC so that we can speed up its deliberations on the 21 cases.

Harpreet Uppal
Huddersfield
Lab
10:05

I recently met a constituent who is a former postmaster affected by the Horizon scandal. He has applied for compensation but feels that the process is taking too long, with unreasonable asks.

Given the legal ruling that postmasters should be afforded the benefit of the doubt, what steps is the Department taking to ensure that compensation claims are processed fairly and without delays that could further affect the victims?

Gareth Thomas

As my hon.

Friend will know, we inherited a compensation process that was perceived by many sub-postmasters as being slow, legalistic and adversarial, so we have already taken a series of steps to try to speed things up, particularly in trying to get out more fixed-sum payments—for example, we are moving in more staff to support work on the compensation process.

If she would like me to look in more detail at her constituency case, I am very happy to do so.

Mr Speaker
10:05

I call the shadow Minister.

Dame Harriett Baldwin
West Worcestershire
Con
10:09

The Business Secretary met recently in Japan with Fujitsu, which developed the Horizon system and has offered to contribute to the compensation for victims.

Can the Minister tell the House how much the Secretary of State has asked it to contribute, so that taxpayers are not on the hook for £1 billion?

Gareth Thomas

The hon. Lady is right to reference the discussions that my right hon. Friend had with the chief executive officer of Fujitsu. That company has agreed to begin talks about its contribution to the costs of compensation.

She will understand that we also need to wait for Sir Wyn Williams’ inquiry to conclude, and for his recommendations regarding compensation from Fujitsu to be heard and understood.

I am sure she will also understand that I am not going to give a running commentary on the discussions with Fujitsu, but I welcome the fact that it has agreed to begin talks.

All content derived from official parliamentary records